Older Australians
We'll slow down, explain clearly and never make you feel silly for asking.
Moreton Bay · North Brisbane · Remote Australia-wide
Friendly tech help that makes you feel more capable, not less.
Friendly Geek helps older Australians, families and small businesses sort out everyday technology without the jargon. You can ask questions, take your time and understand what is happening.
Patient
We take the time to explain.
Honest
Advice is based on the problem in front of us.
Questions welcome
Ask anything, at any level.
Local & remote
In person around Moreton Bay and North Brisbane; remote support across Australia.
What we help with
Help with everyday technology.
It might be a slow laptop, a small business setup or your first steps with AI. We start with what you need to do and what is getting in the way.
Home technology
Help setting up computers, sorting out Wi-Fi, connecting printers and smart TVs, using email and fixing everyday problems.
Small business
Microsoft 365, Google Workspace, email, backups and remote help for sole traders and small teams without an IT department.
Website services
Simple websites that are easier to maintain, plus help with hosting, performance and SEO basics.
Artificial intelligence
An honest introduction to AI: what it can do, where it falls short and how to use it with care.
Technology coaching
One-on-one sessions to help you get comfortable with a device or task, at a pace that suits you.
Staying safe online
Straightforward help with passwords, scams, backups and privacy, without trying to frighten you.
Who we're for
If technology has ever made you feel a bit lost, you're in the right place.
Families & home users
One person to ask when the Wi-Fi drops, the printer stops working or an email looks suspicious.
Small businesses
Technology help that fits the way a sole trader or small team actually works.
The Friendly Geek difference
Fix the problem and understand what happened.
Fixing the immediate problem is only part of the job. We also explain what happened and what to try if it happens again.
- 01
We explain, not impress.
We explain what we're doing so the answer is useful after the conversation ends.
- 02
We teach, not sell.
Recommendations come from the problem in front of us, not from trying to sell more work.
- 03
We build relationships.
You can come back to someone who already understands how you use technology.
- 04
No question is silly.
If you're wondering it, someone else is too. Ask away.
A growing library
Learn: clear answers to real questions.
Learn brings together guides on Wi-Fi, passwords, scams, AI and other everyday technology. They're written much the same way we'd explain things over a cup of tea.
The library is still small. New articles will be added as they are researched and reviewed. These are some of the questions it will cover.
Browse the Learn library- Why is my Wi-Fi slow?
- Is this email a scam?
- What is ChatGPT?
- Choosing a laptop
- Password managers, explained
- Backing up your photos
Caleb · Founder
Caleb
Meet Caleb
Hi, I'm Caleb, the friendly geek behind Friendly Geek.
I started Friendly Geek after noticing that the best part of the job wasn't fixing the computer. It was seeing someone realise, "I actually understand this now."
That's what I've built the business around: calm, honest help that makes sense. It might be your first laptop or your first business network. Either way, we'll take it one step at a time, and you can ask questions as we go.
- Based in Moreton Bay, QLD
- Best conversations happen over tea
- Here to make technology easier to understand
Get in touch
Tell us what's happening.
Tell us what's going on, even if the words feel a bit rough. We'll read it during business hours and let you know what the next step could be.
Service area
In person around Moreton Bay and North Brisbane. Remote support Australia-wide. See areas we service.
Send an enquiry
You don't need to know the technical name for it.
Use the contact page to describe the problem, choose the closest kind of help and send your enquiry securely.
Contact Friendly GeekPrefer email? Write directly to [email protected].