Friendly tech help that makes you feel more capable, not less.
Plain-English home and family technology help across Moreton Bay, with remote support where it suits the problem. Practical support is also available for sole traders and small local businesses.
Choose a starting point
Technology support for home life or a small business.
Start with the setting that best matches your problem. Each page explains what the service covers and when another kind of help may be more suitable.
Help at home
Computers, Wi-Fi, phones and tablets, printers, accounts, scams, online safety and patient technology coaching for individuals and families.
Explore help at homeHelp for a small business
Everyday devices, accounts, email, websites, practical systems, staff access and technology planning for sole traders and small teams.
Explore small business helpNot sure where to start?
Answer two quick questions.
This is a shortcut, not a requirement. If you already know what you need, browse services directly below or go straight to the contact form.
Is this for your home, or a business?
What we help with
Choose the kind of help you need.
Each service page explains what is included, who it is for and how to request support.
Home technology
Help setting up computers, sorting out Wi-Fi, connecting printers and smart TVs, using email and fixing everyday problems.
View serviceSmall business
Microsoft 365, Google Workspace, email, backups and remote help for sole traders and small teams without an IT department.
View serviceWebsite services
Simple websites that are easier to maintain, plus help with hosting, performance and SEO basics.
View serviceArtificial intelligence
An honest introduction to AI: what it can do, where it falls short and how to use it with care.
View serviceTechnology coaching
One-on-one sessions to help you get comfortable with a device or task, at a pace that suits you.
View serviceStaying safe online
Straightforward help with passwords, scams, backups and privacy, without trying to frighten you.
View service
How Friendly Geek works
Caleb runs Friendly Geek from Moreton Bay.
Caleb helps everyday Australians with home technology and technology coaching, and provides practical support for sole traders and small teams.
A support request starts a conversation, not a booking. Here's what happens next.
- Based in Moreton Bay, QLD
- Friendly Geek owner
- Home technology, small business support and coaching
- 01
Tell us what's happening
Describe the problem in your own words and include your location if onsite help may be needed.
- 02
We check whether the work fits
Friendly Geek considers the problem and whether local or remote support is appropriate.
- 03
Agree on the next step
The scope and way of working are confirmed before support goes ahead.
- 04
Work through it together
You stay involved, can ask questions and receive plain-English explanations as the work is done.
Practical guides for common technology problems.
Learn offers researched, plain-English guidance you can use before requesting support—or return to when you want to check a step again.
Browse all guides- Online safety, scams and privacy2 min read
How to recognise a phishing email
A simple checklist for pausing and checking a suspicious email before taking action.
Read guide - Internet and home networks3 min read
Why is my Wi-Fi slow? Start with these checks
A calm first checklist for working out whether slow Wi-Fi is caused by signal, device, demand or an internet-service problem.
Read guide - Online safety, scams and privacy2 min read
Understanding two-factor authentication
An introduction to the extra account check commonly called two-factor authentication.
Read guide
Get in touch
Tell us what's happening.
Tell us what's going on, even if the words feel a bit rough. We'll read it during business hours and let you know what the next step could be.
Service area
In person around Moreton Bay and North Brisbane. Remote support Australia-wide. See areas we service.
Send an enquiry
You don't need to know the technical name for it.
Use the contact page to describe the problem, choose the closest kind of help and send your enquiry securely.
Request supportPrefer email? Write directly to [email protected].